Photoshop constantly crashing, lagging, losing work

New Here ,
Jul 14, 2021 Jul 14, 2021

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My photoshop crashes, freezes, and lags constantly. It seems to crash and freeze regardless of what tool I'm using, whereas lag is the worst with the paintbrush tool (though after an hour-2 hours of use the whole program lags). I generally use a Wacom Intuos Pro tablet with photoshop, but the problems seem to happen regardless.

 

I have a Microsoft Surface computer (only a year old) with windows 10 operating (which is up to date). My photoshop is updated, as are all of my computer drivers. My settings are set for photoshop to use 72% memory, my cache level is set at 5, and I have ~23 gigs free on my scratch disks. 

 

This has been a problem with photoshop for a long time for me, but has gotten worse in the last few months. Full crashes resulting in lost work are new and I've so far lost at least 8 hours of work. I'm at my wit's end, what can I do? 

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Bug, Crash or freeze, Performance, Problem or error, Windows

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Adobe Community Professional ,
Jul 14, 2021 Jul 14, 2021

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How much RAM do you have – 16GB is the minimum and I suggest you make some more spare space on your hard disk, some say at least 100GB.

Have you tried resetting the Photoshop preferences?

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