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Photoshop CRASH during resize

New Here ,
Jun 28, 2021 Jun 28, 2021

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When I resize an image, Photoshop crashes and closes itself. Always. With all images.
I can't work with this huge problem.
I have already uninstalled and reinstalled. Apps are updated.
Please help me



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Adobe
Community Expert ,
Jun 28, 2021 Jun 28, 2021

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Did you delete you user ID Photoshop Preferences? They are not removed or initialize when you un-install Photoshop or when you install Photoshop.  If your Photoshop Preferences were corrupted they will still be corrupt.  Photoshop may not work at all. Delete your Photoshop Preferences see if Photoshop work after that.

 

Can you post some Crash reports?

JJMack

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Community Expert ,
Jun 28, 2021 Jun 28, 2021

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Hi! Which version of Photoshop are you using? Do you have multiple images open when the crash happens? If there is any other information you can give us, that would be really helpful.

Michelle

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