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Photoshop crashes every time I try to open an image

New Here ,
Jun 23, 2021 Jun 23, 2021

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Hi,

 

Everytime I try to open an image in photoshop (or select open with photoshop from file manager) it immediately shuts down photoshop without any warning. I'm fine on disk space, tried restarting computer, uninstalling and reinstalling photoshop, clearing up disk space, etc. Nothing seems to fix this issue. I can open Indesign and Illustrator just fine. How can I fix this? Is it a bug? Thank you.

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LEGEND ,
Jun 23, 2021 Jun 23, 2021

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Without any system information and other details nobody can tell you much. If you are on Windows, this could be a security violation or another program "stealing" file associations and throwing things into chaos. Then again it could be anything else. It's really impossible to make any assessment without more specific details.

 

Mylenium

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LEGEND ,
Jun 23, 2021 Jun 23, 2021

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Try trashing your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

(Mac OS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.

This action only affects the items found in the preferences dialog box. Numerous program settings are stored in the Adobe Photoshop Preferences file, including general display options, file-saving options, performance options, cursor options, transparency options, type options, and options for plug‑ins and scratch disks. Brushes (and lots of other setting) are not affected by the above instructions for deleting preferences. You may wish to make a screen capture of the settings in the Preferences dialog to reset them prior to deleting of this file.

Also: https://helpx.adobe.com/photoshop/using/preferences.html

*To manually delete Photoshop preferences:
Quit Photoshop.
Navigate to Photoshop's Preferences folder:
macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
Windows 10: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings

Note:
The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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