photoshop crashes when I try to export

New Here ,
Jun 30, 2021 Jun 30, 2021

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over several days I havent been able to export my images,  it crashes when i click export in the "export as...."  it opens up a file to save it to my pc and it just freezez, i have to force quit the entire program, i have at least 5 times tried to restart the pc and nothing changes,    problem appered on sunday the 27th of june 2021, and all my adobe programs are up to date

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Crash or freeze, Import and export, Problem or error

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correct answers 1 Correct Answer

Adobe Community Professional , Jun 30, 2021 Jun 30, 2021
What troubleshooting have you tried? Have you tried deleting and resetting your preferences? Photoshop > Preferences > Reset Preferences on Quit. Backup any customization first.   Reinstalling Photoshop?

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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What troubleshooting have you tried?

 

Have you tried deleting and resetting your preferences?

Photoshop > Preferences > Reset Preferences on Quit. Backup any customization first.

 

Reinstalling Photoshop?

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