Photoshop does not let me open files or save then in JPEG

New Here ,
May 29, 2021 May 29, 2021

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Does any one else have this problem? 

 

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Bug, Import and export, Problem or error

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New Here ,
May 29, 2021 May 29, 2021

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Do you have the latest updated photoshop?

EageInSkye

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Adobe Community Professional ,
May 29, 2021 May 29, 2021

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Is your issue with opening the files or saving them as jpegs. If the latter, read on.

Since 22.4, if your file contains items that are not supported in your required format (e.g. layers or 16 bits/channel or hidden pixels etc) then the file format is moved from Save As (Shift+Ctrl+S) to the Save a Copy command (Alt+Ctrl+S). This was driven by changes in the Mac Operating System, although the changes are applied to both Mac and Windows to ensure the two platform versions remain aligned.

https://helpx.adobe.com/photoshop/using/whats-new.html

 

Dave

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Adobe Community Professional ,
May 29, 2021 May 29, 2021

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What file format are you trying to open?

 

Are you using File > Export to save your JPGs?

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