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Photoshop error on save - disk error

Community Beginner ,
Nov 07, 2019 Nov 07, 2019

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Hi, when I open psd file and make some changes and when I try save this file (to net driver)

Photoshop says I cant save because disk error. But when I try "save as" and change file name PS save it without problem.

 

Imac pro 2017

macOS Catalina 10.15.1 (19B88)

PS 2020

 

Thank you for your help

David

 

 

 

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correct answers 1 Correct answer

Adobe Employee , Nov 07, 2019 Nov 07, 2019

Thanks for the update. It's a known issue with Photoshop 21.0 version and our engineering team working on the fix.

 

For now, you can save the files locally and move it to the network location outside Photoshop.

 

Thanks,

Mohit

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Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

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Hi David,

 

We're really sorry for the save issue in Photoshop. Are you facing this issue while saving files to network location/drive?

 

Do you get the same error message while saving the files on a local disk? 

 

Thanks. 

Mohit

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Community Beginner ,
Nov 07, 2019 Nov 07, 2019

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On local disk is it OK 

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Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

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Thanks for the update. It's a known issue with Photoshop 21.0 version and our engineering team working on the fix.

 

For now, you can save the files locally and move it to the network location outside Photoshop.

 

Thanks,

Mohit

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Participant ,
Jan 23, 2020 Jan 23, 2020

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Experiencing the same problem.

I tried going back, but it's too late. The previous version now does this as well due to the update.

Saving local and moving is a MAJOR pain. Saving versions eats up storage.

This is avey grave oooooops!

How long do you think this fix will take?

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New Here ,
Jan 15, 2021 Jan 15, 2021

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It is January 2021 and still the file save error has not been fixed. How can you work if you can not save the file and use it to send. What good is this amazing program if the save does not work.

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Community Beginner ,
Apr 18, 2021 Apr 18, 2021

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HAS THIS ISSUE BEEN RESOLVED? BECAUSE I'M HAVING THE SAME PROBLEM SAVING FILES!! THIS DISK ERROR IS CAUSING MY COMPUTER TO FREEZE AND HAS TO BE REBOOTED!!!!

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Explorer ,
Jul 05, 2021 Jul 05, 2021

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I'm a echo this, 2 years and its still 100% not fixed. FIX THIS ADOBE

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New Here ,
Feb 19, 2020 Feb 19, 2020

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Hi, I make another update and still same problem. šŸ˜ž I work in 100% with files on net drive and this bug is horrible for me.

Thank you for reply and nice day

David

 

 

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New Here ,
Jan 15, 2021 Jan 15, 2021

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I work on a drive plugged to my computer on Windows and this can not save problem still has not gone. No bug fixes yet.

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Community Beginner ,
Feb 27, 2020 Feb 27, 2020

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I am getting the same issue and it's incredibly frustrating and slows down my workflow.
Please notify me when the engineers have fixed the issue.

 

Thanks,
Lyam

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New Here ,
Feb 15, 2021 Feb 15, 2021

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I am getting this problem - 15th February 2021 using the on-line version!

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Community Beginner ,
Apr 18, 2021 Apr 18, 2021

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HAVE THEY FIXED THIS ISSUE WITH THE DISK ERROR????? I'M HAVING THE SAME PROBLEMS!!! IT'S REALL BAD WHEN TRYING TO A DOCUMENT IT FREEZES MY COMPUTER AND I HAVE TO REBOOT THE SYSTEM!!!!!!! THIS IS HAPPENING MORE FREQUENTLY NOW!!!!!!

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New Here ,
Nov 02, 2022 Nov 02, 2022

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so, i see this DISK error goes back to nov 2019. I HAVE BEEN FIGHTING IT TOO.  It is not due to lack of space on my Drive nor in Google Drive. SO FRUSTRATING!!!!!
IT IS BASIC TO SAVE A FILE.  CONSTANT RESTARTS. SAVING AS A DIFFERENT NAME IS CAUSING ME CHAOS AND LOSS OF SPACE ON GOOGLE DRIVE.  AOBE- GET YOUR ACT TOGETHER AND FIX THIS ERROR MESSAGE.

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New Here ,
Nov 10, 2022 Nov 10, 2022

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LATEST

I have the exact same problem suddenly (I've been working on a separate disk plugged into my computer and it has never been a problem before!). I'm having to save the files in versions as well.. And it's so frustrating because photoshop is insanely expensive. Fix this please ADOBE, we're all paying for photoshop to function properly!

 

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