Photoshop freezes using the tool

[defaultyj5ubh5j9p7e]

Hi everyone,

the problem appears when i try to see the short video of the tool. 

If I only use a tool (only clicking it) it does work, but if i  try to stay on the  icon to visualize the short video, Photoshop freezes. 

I tried to uninstall the 22.4.2 but it did not work; also the reset of the tool bar was uneffective.

Windows 10

[lambiloon]

Hi, try to remove photoshop by using the adobe clean remove tool and go back to 2020 for stable work...regards

[defaultyj5ubh5j9p7e]

I tried but the only way to solve the problem appears to be going back to the 22.3.1 version.

Thank you! Regards.