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Photoshop crashes and completely shuts down every time I try and edit photographs. I don't know if this is related, but this problem just started yesterday after my computer did a Windows update. It doesn't matter what photograph I use. I uninstalled Photoshop and re-installed it and the problem still persists.
Any suggestions?
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If windows reliability history viewers has Photoshop crashes pleas post details here
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Description
Faulting Application Path: C:\Program Files\Adobe\Adobe Photoshop CC 2018\Photoshop.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 19.1.5.61161
Application Timestamp: 5b14ec8f
Fault Module Name: igd12umd64.dll
Fault Module Version: 23.20.16.4927
Fault Module Timestamp: 5a67b18e
Exception Code: c0000005
Exception Offset: 00000000000ad260
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 1033
Additional Information 1: e74e
Additional Information 2: e74e4cef0d0ea75f3ff8364411e67738
Additional Information 3: c8c8
Additional Information 4: c8c869f1d1b5ab72d356ea1b92e1415e
Extra information about the problem
Bucket ID: 50ba89073aa935595b00ec9814dda16d (1945815176953307501)
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Can you provide more information about your system\. What is failing is the Intel HD Graphic device driver. Often these days Laptops have Intel HD Graphics built into their Processors and also have a more Powerful Graphics adapter with a GPU in their Hardware configuration. Photoshop has problems when machine have two different GPU enabled for use. If this is the case there may be a utility like a Nvidia control panel that you can use to set Photoshop prefer to use the nvidia GPU not both or the Intel GPU.
If the Intel HD graphics is the only graphics you have make sure you have the latest HD device driver installed you you HD graphics model.
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This is a Windows Hardware Error Report.
Source
Windows
Summary
Hardware error
Date
‎9/‎5/‎2018 8:39 AM
Status
Not reported
Description
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: ab
Parameter 1: 1
Parameter 2: 20
Parameter 3: 0
Parameter 4: 1
OS version: 10_0_17134
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.17134.2.0.0.768.101
Locale ID: 1033
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Try updating or rolling back your graphics driver directly from the video card manufacturer’s site.