Photoshop keeps crashing On windows 10

[Jean-Pierre5EF7]

Hi all,

Since yesterday, whenever I try to open some files (it doesn't matter if the file is large or not), photoshop just shuts down. I sent a report but I wish I could find a solution to this issue. I am now unable to work. Can someone help me?

[Ged_Traynor]

Hi

Try a preferences reset, also what exact version of Photoshop and operating system do you have and what are your computer system specs

[Francesco Della Peruta]

If reset preferences doesn't work consider to reinstall photoshop with this tool:

https://helpx.adobe.com/en/creative-cloud/kb/cc-cleaner-tool-installation-problems.html