Photoshop keeps crashing On windows 10

New Here ,
Jun 29, 2021 Jun 29, 2021

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Hi all,

Since yesterday, whenever I try to open some files (it doesn't matter if the file is large or not), photoshop just shuts down. I sent a report but I wish I could find a solution to this issue. I am now unable to work. Can someone help me?

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Crash or freeze, Problem or error, Windows

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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Hi

Try a preferences reset, also what exact version of Photoshop and operating system do you have and what are your computer system specs

2021-06-27 11_28_55-Adobe Photoshop 2021.png

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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If reset preferences doesn't work consider to reinstall photoshop with this tool:

https://helpx.adobe.com/en/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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