photoshop keeps crashing

New Here ,
May 09, 2021 May 09, 2021

Copy link to clipboard

Copied

I can not open photoshop version 22.4 on my surface pro x. Could anyone help me with this problem. I have creative cloud installed on my new surface pro x but every time I download photoshop beta it says that the version is not yet available and when i download other versions it just keep crashing. I have work to do using photoshop and it is getting frustrated not being able to use it. PLEASE HELP!!

TOPICS
Crash or freeze, Problem or error

Views

509

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
May 09, 2021 May 09, 2021

Copy link to clipboard

Copied

LATEST

What is the OS version? 

What have you done for all-purpose trouble-shooting for Photoshop 22.3.1 so far? 

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/using/preferences.html

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines