Photoshop Kicks Me Out

New Here ,
Jun 05, 2021 Jun 05, 2021

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I installed photoshop on my desktop in which I pay monthly for and when I open it up, it kicks me out every time; I am unable to use it

 

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Crash or freeze

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Adobe Community Professional ,
Jun 05, 2021 Jun 05, 2021

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Which OS version?

How much RAM and spare disk capacity on your hard disk?

Have you tried uninstalling Photoshop and reinstalling it?

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Adobe Community Professional ,
Jun 05, 2021 Jun 05, 2021

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For trying to help please give us more informations including the following :

  • Adobe product and version number
  • Operating system and version number
  • The full text of any error message (s)
  • What you were doing when the problem occurred
  • Screenshots of the problem and/or error messages
  • Computer hardware, such as CPU; GPU; the amount of RAM; etc

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Adobe Community Professional ,
Jun 05, 2021 Jun 05, 2021

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Hi. Have you tried resetting the preferences? https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Marlon Ceballos.

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