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Hello, everyone, recently I've faced a problem with my Photoshop 2021. When i am working with mask tools photoshop starts lagging and then after a while freezes and just stops responding. I cannot navigate through the image and i can't even close the app, because all the buttons and tools arent clickable anymore. I've already checked all of my drivers, set recomended settings in photoshop in my attempt to solve the issue, but it didn't work. Does anyone know how to solve this issue, or maybe someone faced something similar?Really need your help, because this issue totally destroys my workflow.
I use Asus zenbook with fully updated windows 10 OS
Specs:
Intel Core i7
Nvidia GEFORCE GTX
Xp pen G640 graphic tablet (all drivers were downloaded by standart utility and seem to work well)
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Hi. Have you tried resetting the preferences? https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences
Also, please try unchecking "Use graphics Processor" in Preferences > Performance. That could give you an idea of the problem is a conflict with your video card.
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Thanks a lot for your help, but this did not work out for me, so i guess that is not a video card issue. talking about preferencies, I've already reseted it multiple times and that didn't help either
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Did this problem randomly occur or after an update? This method resets more items than the standard, and have had good luck with these type of issues.
Reset Prefs Thoroughly (windows):
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It occured randomly and thanks for your method, I'll try it!