Photoshop Not Recognising Keyboard Layout (ENG/DE)

New Here ,
Jun 30, 2021 Jun 30, 2021

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Hey,

I just made some user adjustments on Windows 10 and had to make a new user (not sure if this is completely related).

I booted up Photoshop and naturally it had lost my keyboard shortcut settings so I went to adjust them and nothing is taking. Tried signing out, changing sessions, closing any open apps, checked keyboard settings...the only available option in the keyboard shortcut settings is "Photoshop Default".

I have nothing to restore these settings from. It would be great if they are automatically saved to the cloud in the event that there's an OS problem that doesn't restore every single file for every program.

Any help would be appreciated.

 

Cam

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Bug, Problem or error, Windows

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Explorer ,
Jun 30, 2021 Jun 30, 2021

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Seemed to me that your keyboard in Windows didn´t have the right emulation. Left to your time and date should be the right language/keyboard selected.

I have a Portugese keyboard and Dutch as native language so my keyboard i set as NLD/PT

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New Here ,
Jun 30, 2021 Jun 30, 2021

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Are you suggesting I add a new layout and see if Photoshop recognises it?

Thanks

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Explorer ,
Jun 30, 2021 Jun 30, 2021

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No I suggest you should look in Windows setting Time and Language if during update Windwos your settings here are still correct or otherwise changed.

AllieBPort_0-1625075889923.png

This is my situation and sometimes the PT-settings are change into INTL which means that my Portuguese keyboard doesn´t work as i should.

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