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I currently have the latest update, and am having trouble saving a GIF, an error message pops up saying it can't save .
I uninstalled and went to an older version hoping that would work and didn't have success, so I uninstalled that version and redownloaded the new version and still unable to save .. can anyone help ?
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Hello,
We need more information to help you troubleshoot this.
I do have a few questions:
Do you have two screens? Is there a dialog box that pops up? if so, what exactly does it say?
Did you delete your preferences?
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After resesting preferences
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Hmm... I had a similar issue.
Below worked for me...
Let's try completely uninstalling Photoshop. Deleting preferences. Completely shut down your computer.
Restart it. Do a clean install.
Mine worked after I did this.
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