Photoshop not working

[maram5C6B]

Hey there, I have this proplem recently that photoshop is not working at all !

when I  double click the program in order to open it, its not opend!!!!

and there is no any massage or error show when I click , I just keep clickng and nothing is happend.

I have the last vertion CC 2021 I just uploaded it last week and it was good .

Please help me what can I do as soon as possible.

Thank you

Maram

[Derek Cross]

Assuming you have the correct system requirements, try resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences.

[maram5C6B]

but how can I do resetting while the whole program is not opening !

No matter how much I press the button its not responding and opening

[Derek Cross]

1) Close Photoshop 
2) Double click on the Photoshop icon to launch it
3) QUICKLY hold down Ctrl+Alt+Shift. (for Windows) or CTL+OPT+CMD+Shift (for Mac OS X)
4) When a dialogue appears, asking you “Delete Photoshop Preference Files?” Click Yes.

(If you don't see the question do it again.)

[maram5C6B]

I did that steps several times and nothing is happend, no question appear or anything

I dont know what is the problem