Photoshop reboot pc

New Here ,
Jun 26, 2021 Jun 26, 2021

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after recent update my pc is restarting when I use select subject

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Crash or freeze

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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Which version of Photoshop and OS?
How much RAM and spare disk capacity do you have?
Have you tried resetting the Photoshop preferences, which you can do under the General tab in Photoshop preferences?

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New Here ,
Jun 26, 2021 Jun 26, 2021

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thanks, I just tried resetting the preferences  and it still restarting my pc

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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What about answering the other questions, we are not mindreaders!

 

 

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New Here ,
Jun 26, 2021 Jun 26, 2021

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That’s why I posted a screen capture


Sent from Mail for Windows 10

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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In a modern operating system, an application cannot cause the operating system to crash, but a driver can. The most likely cause is a GPU driver which is called by Photoshop. New versions are using GPU functions that were not previously used.

 

Ensure that your GPU driver is up to date and, if using NVidia GPU, use their Studio drivers if possible and when installing check teh advanced option and choose "Clean Install".

 

Dave

 

 

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