Photoshop Screen Completely Black

Community Beginner ,
May 31, 2021 May 31, 2021

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So I have been having an issue with photoshop since early this morning my scratch disks were full so I went to empty them but noticed the files were empty. So I assumed maybe it was somewhere else I couldnt see I searched up cache on my mac and I seen a whole bunch of random text along cache I basically mass deleted everything and since then my photoshop has been acting up. I have tried to uncheck the graphics in the performance menu I have the done the Cloud Clean up for it I'm at the point of just scrapping the whole program all together and finding something new Really bad time as I am a graphic designer backed up with work now because of this complicated way of things adobe has set up its not just a simple delete and re-install which is absolutetly terrible. If could help with this issue would be greatly appreciated. I have been reading up it may be a licensing issue but even then how am I still paying for something and not getting a license everytime it downloads I dont even get it at this point. 

 

Screen Shot 2021-05-31 at 5.36.35 PM.png

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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Which version of Photoshop and OS?

How much RAM and how much spare disk capacity do you have on your hard disk?

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Community Beginner ,
May 31, 2021 May 31, 2021

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thank you but i have fixed this issue by opening another photoshop document it jus brought the screen back finally

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Community Beginner ,
May 31, 2021 May 31, 2021

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I dont think it has completely fixed the issue tho ive been able to get in to the project itself but cant save as jpeg or anything now, so i got it half way working but just need to get it funcitiong how it should any idea what this problem may be?

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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It would help if you answered the questions I posed, we are not mind readers!

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Adobe Community Professional ,
May 31, 2021 May 31, 2021

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 but cant save as jpeg or anything now


By @john86920

See Save a Copy here:

https://helpx.adobe.com/photoshop/using/whats-new/2021-4.html#save-a-copy

 

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