Photoshop - The request could not be completed because a program error occurred

New Here ,
May 31, 2021 May 31, 2021

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Please help, after opening the program I will see this message. The program is broken and you cannot open the performance command. There's nothing I can do. Please any advice. Thank you

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Adobe Employee ,
May 31, 2021 May 31, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the Program error. Would you mind sharing the version of Photoshop you're using along with your computers operating system?

 

You can try the steps suggested here: https://adobe.ly/2JZDqZB

If the issue persists, please roll back to the previous version of Photoshop using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Regards,

Nikunj

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