photosop freeze when i render video

New Here ,
Jun 29, 2021 Jun 29, 2021

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whenever i try to render video the dial keeps turning forever without saving my video

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Bug, Crash or freeze, Import and export, Problem or error, Windows

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Adobe Community Professional ,
Jun 29, 2021 Jun 29, 2021

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You provide little information.

 

Is your Windows 10 system fully Updated.  Do you have the latest available device driver installed for your graphics adapter.  Are you using Photoshop 2021 is it updated to  version 22.4.2.   Is Photoshop detecting your GPU and has it used in your Preferences performance sections.   Have you review all of Adobe known issues in Photoshop 2021? https://helpx.adobe.com/photoshop/kb/known-issues.html.  Have you tried any of Adobe work around like disabling native canvas?.

 

JJMack

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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Have you admin access to save the file (disk permission and so on)?

Are you saving the file in a network disk?

Have you tried to save use another external hard disk?

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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Have you tried to export the PSD to Media Encoder?

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Adobe Community Professional ,
Jun 30, 2021 Jun 30, 2021

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I agree with JJMack. More information is needed to help troubleshoot this issue.

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