Problem displaying tools in Photoshop 2019 on macOS

New Here ,
Jun 08, 2021 Jun 08, 2021

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Hello everyone ! 
I have this problem of displaying all the tool windows, could someone help me ?
Have a nice day,
Claire

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Adobe Employee ,
Jun 08, 2021 Jun 08, 2021

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Hi,

 

We're sorry about the trouble with Photoshop 2019 while tools. Would you mind telling us which macOS version you're working on? Please update Photoshop to the latest available version through the Creative Cloud desktop app to check if the issue persists.

 

If it persists, you can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

You can also try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
Jun 08, 2021 Jun 08, 2021

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Hello Nikunj, thank you for your answer! My Mac is on MacOS Big Sur version 11.2.3

 

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Adobe Employee ,
Jun 09, 2021 Jun 09, 2021

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Thanks for the info! Photoshop 2019 is not optimized for macOS Big Sur. Please update Photoshop to the latest version (22.4.2) & also update macOS to the latest version (11.4) & let us know if the issue persists.

 

Regards,

Nikunj

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