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problem viewing any image in photoshop.

New Here ,
May 27, 2021 May 27, 2021

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Problem viewing any image in Photoshop. They appear for a split second and can be seen in the layer panel but where the image usualy shows is just showing black.

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Adobe
Community Expert ,
May 27, 2021 May 27, 2021

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Which mac operating system are you using? Which Photoshop version?  Does Photoshop detect and enable your GPU?

JJMack

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New Here ,
May 27, 2021 May 27, 2021

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This is all abit over my head but as far as I can figure out Im using Mac version 10.15.7 and am in the middle of updating it now. I am using verison 22.4.2 of photoshop. As far as photoshop detecting and enbling my gpu Im at a bit of a loss as to how to know, might have to wait till my partner comes home to be able to answer that one!

 

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Community Expert ,
May 27, 2021 May 27, 2021

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In preferences /Performance, check the Use Graphics processor box.  

ICC programmer and developer, Photographer, artist and color management expert, Print standards and process expert.

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New Here ,
May 27, 2021 May 27, 2021

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Thanks for you rhelp, I've tried this but still no luck.

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Community Expert ,
May 27, 2021 May 27, 2021

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Which mac operating system are you using? Which Photoshop version?  Does Photoshop detect and enable your GPU?

JJMack

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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