PS fails to open

New Here ,
Jun 07, 2021 Jun 07, 2021

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PS will not open! The only message is “Last time it unexpectedly quit while reopening windows. Do you want to try reopen its windows again? which ever option i choose it fails to open. I have unistalled twice. Im on a Mac

 

Please help i have deadlines!

 

Ta

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Crash or freeze, How to, Problem or error

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Adobe Community Professional ,
Jun 07, 2021 Jun 07, 2021

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Have you reset your preferences? 

Hold Shift+Ctrl+Opt+Cmd when you open before the splash screen appears. 

It will ask you to confirm if you want to trash preferences. 

Reinstalling wont fix anything if you keep the preferences. 

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

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Adobe Community Professional ,
Jun 07, 2021 Jun 07, 2021

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Is your Mac running macOS 10.15 Catalina? If so, check macOS Software Update to see if is offering you macOS Security Update 2021-003. If you have not installed it yet, do it…it fixes a problem with Photoshop crashing when it starts up, a problem that was introduced by the previous Security Update.

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