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Good evening
I'm writting due to some failures when I try to edite pictures using Photoshop or Camera Raw. I installed the Ps in my laptop HP Havilion but the program starts to working normal but after 5 or 10 minutes, the program is frezzing and stopped. Immediately, one messege is showed by Windows system informing that there is an issue with one of the video pluggins and the laptop started by itself.
Regards
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Which version of Photoshop and OS?
How much RAM and spare disk capacity on your hard disk?
Have you tried resetting the Photoshop preferences?
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Hi Dear. Thnaks by your feedback. I have Ps 2021 Version: 22.4.2. My laptop is a HP Pavilio X360, has 16.0 GB RAM and 8.0 GB of spare capacity. The laptop use Windows 10 home.
I will try resetting the Photoshop Preferences
Thanks & Regards
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You need much more than 8GB of spare disk capacity on your hard drive.