PS Self-Deleting Actions

New Here ,
Jun 26, 2021 Jun 26, 2021

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Hey community. 
PS has been doing this a while and now I am fed up. 
Nothing has changed, I haven't updated the program and it shut down properly. But for the last 6 months or so, it has been self-deleting actions that I have made. Not all of them, just a few here and there. Some stay and some go. It is absolutely infuriating, so much so I am about to abandon Adobe completely and find a different editing program. 4 days ago I made a brand new, 6 step action and it is just gone. It seems like it keeps reverting back to previous settings? Because even some of the preferences that I have set don't seem to be there when I open the program back up (i.e. rulers and grids. I used them ONCE and now I have to turn them off every time I open the program). 
Please help me. 

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Actions and scripting

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Advocate ,
Jun 26, 2021 Jun 26, 2021

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Answer in another post by

Derek Cross

 

This is a user-to-user support forum, if you have an issue we can help with indicate your version, OS and the problem. If you want to give feedback to Adobe use this link: Links & resources

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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The feedback forum is one of many links on the site you gave, which is a good site, thanks!

 

Here's the direct link for the developers: Adobe Photoshop Family

 

~ Jane

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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I don't understand this answer, who is writing it?

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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Hi

To keep your actions, you need to save the Set (folder) they are in every time you make a change to one of the actions in the Set. Then you can Load them from the Actions panel menu if needed. 

 

Since other preferences aren't saving, the most common reason is a permissions issue for the Preferences folder. Check that in Mac Finder or Windows File Explorer (or with your IT department at work.)

 

~ Jane

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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After you click Action folder go to Actions panel menu and save it on the disk. But first reset your preferences.

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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@Kukurykus wrote:

After you click Action folder go to Actions panel menu and save it on the disk. But first reset your preferences.


 

Isn't the reverse order better, as resetting preferences will delete any unsaved action sets?

 

~ Jane

 

 

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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Yes it is, but I meant something different. To keep actions it's good to store them 'physically', but I think that is not main problem here. Original poster mentioned self actions deletion happens every once for a time, so the cause of it might be for ex. broken preferences.

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Adobe Community Professional ,
Jun 26, 2021 Jun 26, 2021

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LATEST

Photoshop – Custom Action File Backup & Migration

 

"...best practice is to manually save out each action set individually to a .atn (action) file using the menu on the upper right of the action palette window".

 

Backup-Photoshop-Settings

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