Quando entro em preferências - desempenho a minha GPU não está habilitada

Community Beginner ,
Jun 15, 2021 Jun 15, 2021

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Tenho uma Nvidia GTX550Ti e quando entro em preferências / desempenho o box não está acessível VEJA IMAGEM

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Bug, How to, Problem or error, Windows

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Adobe Employee , Jun 15, 2021 Jun 15, 2021
Hi, We're sorry about the trouble with Photoshop due to your GPU not being detected. Would you mind telling us the version of Photoshop are you using?  If you are using the latest version of Photoshop (22.4.2), please check if the Graphics card you have on the computer meets the minimum requirements for Photoshop. You can check the details here: https://helpx.adobe.com/photoshop/system-requirements.html If the graphics card meets the minimum requirements, you can check out the steps sugges...

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Adobe Employee ,
Jun 15, 2021 Jun 15, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to your GPU not being detected. Would you mind telling us the version of Photoshop are you using? 

 

If you are using the latest version of Photoshop (22.4.2), please check if the Graphics card you have on the computer meets the minimum requirements for Photoshop. You can check the details here: https://helpx.adobe.com/photoshop/system-requirements.html

 

If the graphics card meets the minimum requirements, you can check out the steps suggested here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#Troubleshoot

 

Please let us know how it goes!

Regards,

Nikunj

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