Save a Copy not saving file to original folder in Photoshop - Problem or Error?

Community Beginner ,
May 28, 2021 May 28, 2021

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When I go to "Save a Copy" it trys to save it in the folder that I last used, instead of the current folder.  Example:  I just worked on an image that I took today, and it is in the folder named "2021_05_28".  When I go to save a copy, it wants to save it in the folder I used yesterday, called "Book China".  Is there something I might be doing wrong, or is there a way to fix this issue.  And I do consider it an issue, because I have mistakenly saved to the wrong image because I was working too fast. 

 

Thank you.

 

Bonnie Davidson

 

 

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Adobe Employee ,
May 28, 2021 May 28, 2021

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Hi,

 

We're sorry about the trouble with Photoshop while trying to Save a Copy. Would you mind sharing the version of Photoshop you're using along with your computers operating system?

 

Please go to the Preferences of Photoshop, then File Handling & see it the option to Save As to Original Folder is checked. If it's not, please check the option & then relaunch the app to check if that helps.

 

PS save as to original folder.png

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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Community Beginner ,
May 29, 2021 May 29, 2021

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I have Version 22.4.1 and I am using Windows 10.  I have looked at the Perferences, Save As, and the box is checked to save to Original Folder.  I will try the two steps you mentioned and get back to you.

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Community Beginner ,
May 29, 2021 May 29, 2021

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I followed your instructions (I think) and it did not fix problem.  When I hit any "save" mode, it wants to save in the last folder I saved to, not the current folder.  Another example.  Opened file from 2021_05_28 and it wanted to save to BookChina, which was last used.  I tried this several times.  I also made sure the the Preferences, File Handling, Always Save "Save As to Original Folder" was checked.  Any other suggestions?

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Explorer ,
Jun 05, 2021 Jun 05, 2021

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I'm having the same problem.. It defaults to the second folder I used.  If I  'place embedded', it defaults back to that folder, instead of the original folder of the image I originally opened.  Ive tried save a copy,. save as. clicking the bottom image before trying to save.  Nothing works. Most annoying.

 

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Explorer ,
Jun 05, 2021 Jun 05, 2021

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resetting preferences did not help.  it is very very frustrating navigating through multiple drives to find the original folder to save to.

 

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Explorer ,
Jun 05, 2021 Jun 05, 2021

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this has to  be a new bug.  My preferences are checked to safe to original folder.  Nothing helps. the previous version was fine.

 

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Explorer ,
Jun 08, 2021 Jun 08, 2021

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UPDATE: so far three adobe techs have connected to my computer to solve this problem, but nothing has been solved.. It's most annoying. One of them understood the problem and said a higher up person would call,  but nobody did.  He has my log files. I thought today's update might solve it, but it has not changed.  Photoshop will not 'save as' to the original folder unless I navigate to it each time. It wants to save to the folder I added a file from using the 'place embedded' command.  I don't know how to start a new thread to point out this problem.

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Adobe Community Professional ,
May 28, 2021 May 28, 2021

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I cannot reproduce this. "Save A Copy" always goes back to the original/same folder - as long as I have Save As to Original Folder checked in Preferences.

 

What operating system?

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Community Beginner ,
May 29, 2021 May 29, 2021

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HP Windows 10 and HP version 22.4.1.  I have tried all that y'all have said, but am still having issues.  And yes, my "Save As to Original Folder" checked

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Adobe Community Professional ,
May 29, 2021 May 29, 2021

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I agree with D Fosse

check the preferences or try to reset them:

 

https://helpx.adobe.com/photoshop/using/preferences.html

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Community Beginner ,
May 29, 2021 May 29, 2021

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I have.

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Community Beginner ,
Jun 04, 2021 Jun 04, 2021

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Any luck with this Bonnie? I have a similar issue but I think it only happens when I start off in Lightroom and then edit in Photoshop.

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Explorer ,
Jun 05, 2021 Jun 05, 2021

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I agree, it only happens when I open the image from lightroom.  If I open from photoshop it saves to the proper folder. 

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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Had hoped yesterday's update would resolve this but still the same, last night i removed and reinstalled both Photoshop and Lightroom, still the same.

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Explorer ,
Jun 09, 2021 Jun 09, 2021

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I'm so glad I'm not nuts.   The techs dont get it.   I still have an open support ticket, so hopefully they are looking at it.

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Explorer ,
Jun 10, 2021 Jun 10, 2021

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Me again. I'm really disappointed in ADobe support.  I have two letters comfirming that they will call today sometime durning a three hour period. Nobody called.  I've been sitting next to the phone for hours... they never did get the time zone right even though I spelled it out in plain English with numbers.  Also Nobody notified me when tech #2 said someone would.. etc etc.. Is adobe that mixed up that adobe cant even figure out the problems?   Can you tell I'm angry?

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Explorer ,
Jun 11, 2021 Jun 11, 2021

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UPDATE:  Adobe finally called, over an hour late. The tech was hard to hear.  He got exasperated with me. the poor guy has probably been dealing with this problem all day.  Apparently Adobe wants you to just click off the image as if you are closing it!!! a little window pops up to allow you to choose the file extension.  For subsequent edits, click save a copy.  but that seems to save as a Tiff, which upsets 20 years of my filing system.  ( I havent truly tested it out yet)  I'm not entirely sure the problem is solved.  He rolled back to a prevvious version, but it is version 22.4 so it dose the same thing.  Still out to lunch on this one.  It's ahuge upset.  PS: the other thing that doesnt work is the content aware fill window.. but that is another problem.

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Community Beginner ,
Jun 12, 2021 Jun 12, 2021

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Yes, sounds like thats the answer I've seen elsewhere saying just click on save, which does direct it to the correct folder but as you mention saves it as a tiff when I just want a jpeg, very frustrating.

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