Screen displays blank color of black or green. Won't open pictures

New Here ,
Jun 22, 2021 Jun 22, 2021

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Earlier today it was working fine, but now it will not display any of my photos. It gave me a black screen. 

I updated to the latest date and it now will only give me a green screen. 

No pictures.

 

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Mac, Problem or error

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Adobe Community Professional , Jun 22, 2021 Jun 22, 2021
Hi Try enabling this option in preferences and restarting Photoshop to see if it helps

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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Hi

Try enabling this option in preferences and restarting Photoshop to see if it helps

2021-06-11 17_45_47-Window.png

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New Here ,
Jun 22, 2021 Jun 22, 2021

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Thank you Ged,

 

That worked. I never went into that area of preferences before, but at least it seems to have worked.  thank you again.

 

Mary Jane

 

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Adobe Community Professional ,
Jun 22, 2021 Jun 22, 2021

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You're welcome 🙂

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New Here ,
Jun 22, 2021 Jun 22, 2021

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Did not work on my iMac 2020 running Big Sur and latest Adobe Cloud Photoshop. Really annoyed that we pay all this money for rubbish apps: I have been using Adobe PS since 1989 and never had such an awful "upgrade". What the hell do these overpaid dorks do in Adobe Towers all day long? I just wish Affinity wasn't such a steep learning curve (I have it but had too many legacy PSDs etc and InDesign to complete print files).

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