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Scrubby zoom selectivly greyed out

New Here ,
Oct 15, 2015 Oct 15, 2015

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When using two windows scrub zoom is only available for one of them. (Likley not a problem with OpenGL)

Using OS windows 7, Version cs6 photoshop.

Photoshop scrubby zoom.png

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correct answers 2 Correct answers

Valorous Hero , Oct 15, 2015 Oct 15, 2015

Hi ryani52057397

Would you please try the following steps:

  • Go to Edit - Preferences - Performance.
  • Click the [ Advanced Settings... ] button in the GPU Settings group.
  • Change the Mode to Basic.
  • Close and restart Photoshop.

Please let us know if it helps.

Regards

Sarika

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Community Beginner , Apr 13, 2020 Apr 13, 2020

I don' know if this will help anyone but i had a similar issue, my scrubby zoom being greyed out and all, looked at a whole bunch of these conversations, tried all the graphics processor advanced settings thing and nothing worked I couldnt find a solution that worked online anywhere, but I fiddled around and figured this out.

If its greyed out and nothing else works it could be your GPU, either its not powerful enough or your dumb computer is using the weaker GPU for your cintiq or whatever scree

...

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Adobe
Community Beginner ,
Nov 19, 2021 Nov 19, 2021

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Thankyou very much guys, I'm glad it helped! It took much frowning at my computer and calling it names to figure out so hopefully it saved you from that infuriating process!

- Zingleberrie (she/her) 

 

ps. Shortly after this I actually got a new much better gpu and yikes, if you can upgrade your gpu (and your other pc components can handle it) DO IT, the photoshop speed increase was dramatic for me at least.

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New Here ,
Dec 03, 2021 Dec 03, 2021

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Worked for me as well. Thank you so much, I appreciate it.

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Community Beginner ,
Apr 15, 2022 Apr 15, 2022

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Many thanks, This has been driving me mad since V23.3 update!

 

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New Here ,
Nov 07, 2022 Nov 07, 2022

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you fixed my problem and also made me realize that if i import too many photos at a time it excludes that option too. 

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New Here ,
Apr 14, 2023 Apr 14, 2023

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You've changed my life! I've been thinking about fixing this for years and only now been so frustrated with it to search for answers. Worked a treat. Thanks for your fix.
I wonder if this improves other things as a by-product.

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New Here ,
May 11, 2020 May 11, 2020

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Recent laptops' CPU (both Intel & AMD) has a built-in discrete GPU, which is a very weak GPU. If that is the only GPU your laptop has, then scrubby zoom won't work. Workstation laptops have both discrete and a dedicated GPU. In order to use scrubby zoom, you must disable discrete GPU option in your laptop's bios setup.

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New Here ,
Sep 30, 2020 Sep 30, 2020

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very simple you can do it in 30 secs !

https://www.youtube.com/watch?v=Xfdseh8c0Vc&ab

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New Here ,
Feb 26, 2021 Feb 26, 2021

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Hello, good evening. It did not work on my PC.

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New Here ,
Jun 25, 2021 Jun 25, 2021

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It worked! Thank you.

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New Here ,
Jun 22, 2023 Jun 22, 2023

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Been dealing with scrubby zoom greyed out for a while, but I finally got fed up with it and went through all of these answers. Turns out what worked for me is letting Photoshop use 80% instead of 70% of my RAM. Depending on how your computer is/what all you run while you work (I do Youtube on Mozilla and Photoshop, and that's it), this is another potential fix.

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