Since installing PS 22.4.1 it keeps re-setting itself to default

New Here ,
May 28, 2021 May 28, 2021

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I have just installed update 22.4.1, and now each time I open PS it has defaulted back to zero, loses all my actions/brushes etc a real pain. Not sure if it something I have done?

Help would be greatly appreciated

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New Here , May 29, 2021 May 29, 2021
Thanks, I went on Adobe chat help for 90 mins and we finally got it sorted, had to uninstall and wipe PS and change folder names and got it working in the end!

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Adobe Community Professional ,
May 29, 2021 May 29, 2021

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Hi have you check file permissions?

Maybe photoshop can't write preferences do to your actual user. if you are in windows try to create a new user,

 

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New Here ,
May 29, 2021 May 29, 2021

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Thanks, I went on Adobe chat help for 90 mins and we finally got it sorted, had to uninstall and wipe PS and change folder names and got it working in the end!

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