Some imported photos missing and others imported more than once

New Here ,
Jul 16, 2021 Jul 16, 2021

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Hi 

I have used Photoshop for many years, however in the last year I have had problems when importing photos.  When I get them from my mobile phone, some photos are not imported, and others are imported more than once.  I have also had photos that had previously been deleted on my mobile also being imported into photoshop.  

I would appreciate any help you can give me to resolve these problems.

Many thanks

Marg

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Import and export

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Adobe Community Professional ,
Jul 16, 2021 Jul 16, 2021

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I would recommend to copy the images onto a local drive before opening them with Photoshop. 

 

Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

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