Some options in Filter not working

New Here ,
May 14, 2021 May 14, 2021

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Hi
In my Photoshop 22.4.0. some options in Filter not working.
Why? Does anyone know how to help me?
Thanks in advance for the help.Screen Shot 2021-05-14 at 12.57.07 PM.png

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Mac, Problem or error

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Adobe Community Professional ,
May 14, 2021 May 14, 2021

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Hi @Cvetanka ,

 

The first thing to check is your color mode (Image > Mode). If you are not in RGB, some filters will not be available.

 

You also need  512MB of dedicated VRAM and a compatible video card are required for some of the filters.

 

Other reasons are here:

https://helpx.adobe.com/photoshop/kb/filter-effect-issues.html

 

If you need more assistance, tell us:

  • The color mode for the document
  • Your OS and version
  • Your graphics card and version

 

Let us know if this helps,

Jane

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New Here ,
May 18, 2021 May 18, 2021

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Hi, jane-e

My com. is

Screen Shot 2021-05-18 at 1.46.56 PM.png

And in preferences Photoshop tell me

Screen Shot 2021-05-18 at 1.51.11 PM.png

It does not allow me to tick the section for my graphics card and this does not work in PhotoshopScreen Shot 2021-05-18 at 1.56.23 PM.pngScreen Shot 2021-05-18 at 1.55.56 PM.pngScreen Shot 2021-05-18 at 1.56.31 PM.png

And I do not know how to reinstall the display drivers.

 

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