Copy link to clipboard
Copied
PROBLEM:
Photoshop 2021 v 22.1.0 (Mac Mojave 10.14.6 18G6020) crashes instantly when I choose the type select tool, or open any PSD with type layers.
I have done everything on the help page, twice, without remedy.
- fixed all fonts in Mac OS
- deleted all font caches
- uninstalled Photoshop, re-installed
- ran font text script suggested in help page (no errors)
What’s next? Any other ideas?
I solved the issue -- and many other issues -- by uninstalling version 22.1.0 and re-installing the previous version 22.0.1.
Obviously, Adobe rushed out 22.1.0 without any quality control, given the number of similar reports here.
Copy link to clipboard
Copied
Are there no Adobe support staff looking in on these reports?
My problem report generated six automated messages granting me "community badges" but not one actual bit of help.
I also spent 3 hours waiting in a chat room that just closed without a peep.
Copy link to clipboard
Copied
I solved the issue -- and many other issues -- by uninstalling version 22.1.0 and re-installing the previous version 22.0.1.
Obviously, Adobe rushed out 22.1.0 without any quality control, given the number of similar reports here.
Copy link to clipboard
Copied
This is not a solution. I've uninstalled the latest version and tried each version going back to v21. They all have this issue.
Copy link to clipboard
Copied
I had the same problème of brutal crash photoshop v. 22.1.0 when open text tool with
macOS Mojave (v.10.14.6)
Indeed, as said Atomische, after trying everything, re-installing the previous version (22.0.1) was the ultimate solution for me.
I hope Adobe will fix it and we won't stay frozen on v. 22.0.1....
Copy link to clipboard
Copied
Same crash here 22.1 Everything works - Select the type tool and start entering text - instant crash 22.1 has been out for a while. Come on Adobe, clearly, we aren't the only folks experiencing this problem This is on one of the latest MacBooks from late 2019 OS Catalina 10.15.2
Copy link to clipboard
Copied
Open Photoshop. Text/Type Tool. CRASH. Not a happy customer. I could understand if this was FREE software. Please fix.
Copy link to clipboard
Copied
Having a similar issue. It's usually after I start typing that it crashes. This happens half the time I use the type tool. Mac. OS Big Sur v11.3.1
Copy link to clipboard
Copied
No issues like that on this end so it isn't totally an Adobe issuer per se.
Try logging into another account (you may need to make one), still crashing?
Try starting up in Safe mode (hold down Shift Key when booting), still crashing?
You might want to try running a free utility like Onyx: still crashing?
https://www.titanium-software.fr/en/onyx.html