Unable to close photoshop 2020 "Due to program error" on Windodws 10 Pro...I updated yesterday

New Here ,
Nov 07, 2019 Nov 07, 2019

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Worked on a jpg file.  No problem saving file.  Clicked exit to close Photoshop and received error.

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Adobe Employee ,
Nov 07, 2019 Nov 07, 2019

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Hi there,

 

Sorry that you're getting an error message while saving and then closing Photoshop 2020.

 

Are you on Windows or Mac OS and which vesion?Also, could you please post a screenshot of the exact error message?

 

Thanks,

Akash

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Adobe Community Professional ,
Jul 19, 2021 Jul 19, 2021

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In the title he said he's on Windows 10 Pro.

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