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Unable to perform tasks in Photoshop 22.4.2 due to Program Error on Windows 10

New Here ,
Jul 15, 2021 Jul 15, 2021

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I cannot open images in photoshop since the latest update, nor can i export from lightroom to photoshop, then if i try to close photoshop it wont close... all i get is failed due to program error.

running win 10x64 16gb ram. lightroom is running fine. I have uninstalled and re-installed with no change.

 

Can anybody help?

 

Moving from Using the Community (which is about the forums) to the correct forum... Mod
To ask in the forum for your program please start at https://community.adobe.com/

 

 

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Adobe
Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the Program error. You can try the steps suggested here: https://adobe.ly/2JZDqZB

If the issue persists, please roll back to the previous version of Photoshop (22.3 or earlier) using the steps suggested here: https://adobe.ly/2wH0JjE

Please uninstall the latest version of Photoshop first & select the option to Keep Preferences prior to installing the previous version.

 

Let us know how it goes!

Regards,

Nikunj

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