Unable to Render Videos. Progress Bar Stuck on Initializing Video Export

New Here ,
May 01, 2020 May 01, 2020

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I am using Adobe Photoshop CC version 21.1.2. Newest Windows operating system.

 

I cannot render a video no matter what I try. Even a 1 frame sequence will not render. 

 

When I go File/Export/Render Video, the Progress Bar gets stuck on Initializing Video Export and never goes to the next screen for the settings.

 

I have plenty of storage space, 1 year old Alienware R8 computer.

 

Any help would be appreciated.

 

This is not good.

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Import and export, Problem or error

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Engaged ,
May 05, 2020 May 05, 2020

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I'm also experiencing this, on a Macbook Pro. When I go to export: render to video, progress bar almost completes and then hangs indefinitely.

 

I've given Photoshop full disc access in security & privacy system preferences. Also tried restarting Mac.

 

PS 21.1.2. MacOS 10.15.4, 32gb ram, Radeon Pro Vega 20 4 GB GPU

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Community Beginner ,
Jun 19, 2020 Jun 19, 2020

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I am also having this same issue. Everyone that has more experience than me using Adobe products, advises me to never update Adobe products until a month later or more due to errors you tend to run into.

 

I will now listen to this suggestion as almost every update I have had, I would have to research a workaround for the "new update" error as they were not fully tested. Please Adobe, if you are reading...please, please, please have more testing of updating your products on machines before you just toss them out to the public as an update.

 

Screen Shot 2020-06-19 at 12.14.52 PM.png

 

The only "workaround" that worked for me was to open Photoshop CC before importing from Lightroom CC. Once Photoshop CC is loaded, continue to import from Lightroom CC as normal. 

 

Hope that helps anyone who is having this same issue. I know for sure a lot of people are having this issue and I urge everyone to wait before updating. You can tell people are having this issue as this post was seen over 500 times. Adobe, if you are watching/listening...please do something about this issue but also please test your products and the entire process of "updating" as it's been a headache for most people I talk to.

 

Thanks,

 

Patrick Perez

IG: 1focusedview

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Community Beginner ,
Jul 11, 2021 Jul 11, 2021

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Same issue.  Running MacOS on BigSur and Photoshop 2021.  I create a series of images in PS, export them to frame animation and then to Timeline.  Until 3 months ago, I could render video successfully.  Now all that happens is the progress whirly thing just keeps whirling and I have to force quit PS.  

 

What is the damn issue?  If it is PS why can't they fix it and if it is me, what am I doing wrong / differently??

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Engaged ,
Jul 11, 2021 Jul 11, 2021

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I did get this issue resolved via Adobe support, but it took many hours, and 2 sessions with support person logged-in to my Mac remotely. I wish I could tell you how to fix the issue, but I don't know, the process involved disabling Creative Cloud, trashing many different Adobe files, re-installing, etc. And before I got to the remote support steps, there were numerous other chats with Adobe support where they asked me to try many different things.

 

It was a very long and tedious process but did ultimately result in video rendering now working with PS.

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Community Beginner ,
Jul 12, 2021 Jul 12, 2021

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Thanks. I think I will stick with the screen recording of my videos.  It sounds like a lot of faff dealing with Adobe support.

 

Thank you again for the update.  It is appreciated.

 

ian

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