Unable to save due to Program Error - suspect it is not solely a Photoshop problem...

Explorer ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

System Specs

(This should be more than enough machine for the simple, single layer PSD I'm trying to save).

Screen Shot 2021-07-08 at 11.42.24 AM.png

I'm consistently getting "Could not save"filename" because of a program error when saving ANYTHING in photoshop.  I've been working around it by 'saving as, ' changing the name, and then changing the name again on the finder level to the name I actually wanted.  I have to do this every time I have to save, and is an unsustainable fix.

 

This error started happening when I updated to 22.1, but since then I have uninstalled/reinstalled every version, including today's update (22.4.2) and I continue to have the same problem.

 

Things I have tried:

  • restarting Photoshop
  • restarting the computer
  • resetting Photoshop preferences
  • Preferences>Performance> untick USE GRAPHICS PROCESSOR
  • Preferences>Plug-Ins> ensure ENABLE GENERATOR is not ticked
  • Uninstalling/reinstalling photoshop (every current version all the way back to 21.2.9).

 

At the same time as I initially updated Photoshop, I had to update Premiere and After Effects - rolling back is not an option for me because of backwards compatibility (new client created Premiere project in v15.2), and Premiere and AE have to be of the same build in order to make use of Dynamic Link.  I'm beginning to suspect that the error is caused by something in one of the other new downloads, or perhaps the CC app itself.
Any useful insight on what might resolve this rage-inducing problem would be warmly recieved.

 

TOPICS
Bug, FAQ, Mac, Problem or error

Views

25

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

Hi. You can get that error just with Photoshop?

Try adding Photoshop to Full disk in Preferences > Security & Privacy > Privacy.

 

Marlon Ceballos.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Explorer ,
Jul 08, 2021 Jul 08, 2021

Copy link to clipboard

Copied

LATEST

Thank you for chiming in, @AMar .  Much appreciated.

Screen Shot 2021-07-08 at 1.22.05 PM.png

 

It was already there.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines