Unable to use Photoshop 2020 on Windows 7 - Unable to verify subscription status

New Here ,
Jul 21, 2021 Jul 21, 2021

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I installed Photoshop 2020 on my Windows 7 machine, tried it out on a CR3 file, and called it good. Now, when I'm ready to work with it, it gives me "We can't verify your subscription status". Is there a fix?

 
 
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Adobe Employee ,
Jul 21, 2021 Jul 21, 2021

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Hi,

 

We're sorry about the trouble with Photoshop due to the subscription status error. Have you tried to sign out & sign back in to the Creative Cloud desktop app to check if that helps? If not, please try that to check if that helps.

 

You can also check out: https://community.adobe.com/t5/account-payment-plan/we-can-t-verify-your-subscription-status/m-p/109...

 

Let us know if it helps!

Regards,

Nikunj

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