Uninstalling update 22.4.2

Community Beginner ,
Jun 11, 2021 Jun 11, 2021

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Ever since I installed the spot healing brush tool stopped working. I've tried all the reset..........nothing

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Mac, Problem or error

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Adobe Community Professional , Jun 11, 2021 Jun 11, 2021
Install Photoshop 2020 version 21.2.9 and leave  Photoshop 2021 installed and updated.  Photoshop 2021 is not ready for general use.  Adobe has publish its list of know issues and some ways to work around some of the issues.  You should always have more than on version of Photoshop install so you have a version the you can work with that is stable. https://helpx.adobe.com/photoshop/kb/known-issues.html 

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Hi, sorry about that

I don’t have a solution, but maybe if you try to reset the preferences will work, here the instructions:

https://helpx.adobe.com/photoshop/using/preferences.html

 

Another Option: You may try the Creative Cloud Cleaner Tool

https://helpx.adobe.com/in/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

To remove the existing app installation & reinstall once done.

Another option: install a previous version of Photoshop

Go to the creative cloud app and click on the 3 dots next to Photoshop app to see more options and select other versions

you can install a previous version of Photoshop and maybe that will work, sometimes there are bugs and you have to update the system

Let me know if that works

 

Regards

Eugenio

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Adobe Community Professional ,
Jun 11, 2021 Jun 11, 2021

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Install Photoshop 2020 version 21.2.9 and leave  Photoshop 2021 installed and updated.  Photoshop 2021 is not ready for general use.  Adobe has publish its list of know issues and some ways to work around some of the issues.  You should always have more than on version of Photoshop install so you have a version the you can work with that is stable. https://helpx.adobe.com/photoshop/kb/known-issues.html 

image.png

 

JJMack

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Community Beginner ,
Jun 11, 2021 Jun 11, 2021

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I've tried everything else, so, 21.2.9 here I come......stay  tuned.........A big thank you JJMack........I owe you a beverage of choice...........Adobe is still on my sh!t list.......I'm  not paying rent for non-functioning software.

 

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