Update camera raw

New Here ,
Jun 17, 2021 Jun 17, 2021

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Camera is EOS 6D.  Trying to open CR2 on PS 5.5 with an older PC using Windows 8.1 Get a message that camera model not supported by installed version of camera raw.

Any ideas?

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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CS5's ACR only goes as far as v6.7  Check this list to see if it supports your camera:

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

 

Your alternative is the DNG Converter. Here are the download links and detailed instructions:

https://helpx.adobe.com/photoshop/using/adobe-dng-converter.html

 

There is one slight problem. You have Windows 8.1 and the minimal OS requirent is 10. You really should upgrade the OS.

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Adobe Community Professional ,
Jun 17, 2021 Jun 17, 2021

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Here's a version of the dng converter 10.5 that supports the canon EOS 6D and should run on windiws 8.1:

 

http://download.adobe.com/pub/adobe/dng/win/DNGConverter_10_5.exe

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