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Updated photoshop and now it says scratch disks are full

Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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I updated photoshop today on both my personal and work computer and now both computers say scratch disks are full when trying to design in photoshop. Help! Is this an update bug?

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Adobe
Community Expert ,
Jun 09, 2021 Jun 09, 2021

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Hi @jgriner 

 

No, it's not an update bug. What you didn't tell us is how big your hard drive(s) are and how much free space you have on them. Photoshop requires unused space — the amount depends on how big your files are and how many are open.

 

Troubleshooting steps are here:

https://helpx.adobe.com/ca/photoshop/kb/troubleshoot-scratch-disk-is-full.html

 

~ Jane

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Community Beginner ,
Jun 09, 2021 Jun 09, 2021

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Jane, I have 158.43 GB of free space 

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Community Expert ,
Jun 09, 2021 Jun 09, 2021

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Have you designated that drive as your scratch disk in Photoshop preferences?

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Community Expert ,
Jun 09, 2021 Jun 09, 2021

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Maybe this will help.

https://helpx.adobe.com/photoshop/using/scratch-disks-preferences.html

Lee- Graphic Designer, Print Specialist, Photographer

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