Updated photoshop and now it says scratch disks are full

New Here ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

I updated photoshop today on both my personal and work computer and now both computers say scratch disks are full when trying to design in photoshop. Help! Is this an update bug?

TOPICS
Bug, Mac, Problem or error

Views

263

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Hi @jgriner 

 

No, it's not an update bug. What you didn't tell us is how big your hard drive(s) are and how much free space you have on them. Photoshop requires unused space — the amount depends on how big your files are and how many are open.

 

Troubleshooting steps are here:

https://helpx.adobe.com/ca/photoshop/kb/troubleshoot-scratch-disk-is-full.html

 

~ Jane

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Jane, I have 158.43 GB of free space 

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

LATEST

Have you designated that drive as your scratch disk in Photoshop preferences?

Kevin Stohlmeyer Adobe Community Professional/Adobe Certified Instructor

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Community Professional ,
Jun 09, 2021 Jun 09, 2021

Copy link to clipboard

Copied

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines