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Urgent - Impossible d'effectuer cette opération en raison d'une erreur du programme

New Here ,
May 26, 2021 May 26, 2021

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Hello,

J'ai changé d'ordi et ai donc réinstallé Adobe CC. Depuis lors, impossible de faire quoi que ce soit, j'ai systématiquement ce message d'erreur :  Impossible d'effectuer cette opération en raison d'une erreur du programme 😤

Et bien sûr, j'en ai besoin d'urgence 😪 L'un d'entre vous pourrait-il me dire comment faire 🙏?

Merci !

Ariane

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Adobe
Community Expert ,
May 26, 2021 May 26, 2021

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Before we can try to help we need more informations about your environment, including the following :

Adobe product and version number

Operating system and version number

The full text of any error message (s)

What you were doing when the problem occurred

Screenshots of the problem and/or error messages

Computer hardware, such as CPU; GPU; the amount of RAM; etc

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 10 Pro 22H2 -- LR-Classic 13.2 - Photoshop 25.6 - Nik Collection 6.9 - PureRAW 4 - Topaz Photo AI 2

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