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Why is Photoshop changing my selection area?

New Here ,
Jun 29, 2021 Jun 29, 2021

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I'm a longtime Photoshop user but new to the current version and first time using it on my Lenovo Thinkpad. When I use the rectangular marquee or crop tool, after I release to finalize the selection area, Photoshop automatically moves it to a completely different area and changes the size of the selection. Also, while I'm selecting, it like flips back and forth between where I am and other areas in the image. Even if I wait for it to flip back to my desired area/where my mouse actually is on the screen, as soon as I release my finger, it flips to some other area and size. And these are just JPGs (multiple files, same issue). I have already turned off the Snap to feature and reset all tools to default settings, same problem. I can find nothing online, and Photoshop pulls up nothing when I search for auto-select. I have no other problems with this computer whatsoever. What is this??

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Adobe
Community Expert ,
Jun 29, 2021 Jun 29, 2021

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Have you tried resetting the Preferences? They can be found within the Photoshop menu on a Mac and the Edit menu on Windows. Within the General tab is the button Reset Preferences On Quit.

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Community Expert ,
Jun 30, 2021 Jun 30, 2021

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If reset the preferences doesn't solve the issue try to reinstall photoshop with this tool:

https://helpx.adobe.com/en/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Community Expert ,
Jun 30, 2021 Jun 30, 2021

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Did you try unchecking Auto-Select the box at that top?

Do you have another mouse, trackpad, or touch device near you or in your work area?

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