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2021 elements

New Here ,
Jun 12, 2021 Jun 12, 2021

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I had elements and my hard drive crashed. I have had a new one installed and signed out and back in and reloaded the app but when I hit editor it takes me back to sign in page and tries to upload again . I unistalled it and tried again and keep getting same run around loop

 

 

 

 

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correct answers 1 Correct answer

Adobe Community Professional , Jun 13, 2021 Jun 13, 2021
Suggest that you contact Adobe directly. You can establish a chat session, and they also provide phone numbers appropriate for your geographic location. Reach us by phone (adobe.com)

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Adobe Community Professional ,
Jun 13, 2021 Jun 13, 2021

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Suggest that you contact Adobe directly.

You can establish a chat session, and they also provide phone numbers appropriate for your geographic location.

Reach us by phone (adobe.com)

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Adobe Community Professional ,
Jun 13, 2021 Jun 13, 2021

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Adobe Customer Service:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

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