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4K tools problems: Polygonal Lasso and Magic Wand

New Here ,
Dec 06, 2021 Dec 06, 2021

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Hello, I've noticed problems with some tools in Adobe Photoshop Elements 2021. All problems appeared on 4K display come with 3840 x 2160 pixel resolution. "Polygonal Lasso" tool works on central part of screen only. "Magic wand" selection looks improperly. My Windows 10 screen is scaled by 250%. Is any way to fix it?

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Adobe Employee ,
Dec 12, 2021 Dec 12, 2021

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Hello,

 

Can you please share a screenshot or a screen recording of the issue you are facing?

Also, please mention your system specifications.

 

Thanks,

Priyanshi

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New Here ,
Dec 14, 2021 Dec 14, 2021

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Adobe Employee ,
Dec 16, 2021 Dec 16, 2021

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Hello,

 

Thanks for sharing the recordings. 

Can you try installing the latest version of Elements - Adobe Photoshop Elements 2022 in trial mode for now, and confirm if the issues still exist on your machine with the same settings?

 

Thanks,

Priyanshi

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New Here ,
Dec 18, 2021 Dec 18, 2021

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I've installed APE 2022 and found that "Magic wand" problem has been resolved.

But "Polygonal Lasso" problem still exists. And there is another one - extremaly large menu fonts - see attached picture.

 

BR

Roman

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