8 x 10 format photo printing problem

Report · May 21, 2017

When I print a photo on 8 x 10 photo paper on my HP Officejet 4632 printer I first get the following message: "The following image will be rendered at less than 300 dpi at the requested print size." Then the photo is printed with part cut off. This does not happen when I print on 4x6 inch paper. The HP tech I communicated with said it was a software matter. I don't know what I need to adjust.

Report · May 21, 2017

Itwasmythirtiethyear wrote
"The following image will be rendered at less than 300 dpi at the requested print size."

This message comes up frequently for many users, no matter the make of the printer. Simply ignore it; the print quality will be fine.

Itwasmythirtiethyear wrote
When I print a photo on 8 x 10 photo paper on my HP Officejet 4632 printer the photo is printed with part cut off. This does not happen when I print on 4x6 inch paper.

1. Do you have the latest driver for your printer? Check on the HP web site.

2. Is the photo cropped to 8x10 before you send it to the printer?

3. I have HP Premium Photo Paper stock, but it is 8.5x11". Suggest that you check this.

4. Be sure that orientation of picture (landscape vs. portrait) coincides with dimensions of paper.

Report · May 21, 2017

Thank you for your suggestions but I'm having the same problem.

I have the latest driver, and the photo is cropped to 8 x 10. (The paper

IS actually 8.5 x 11 in size.) I'm using the portrait orientation, which

shows the entire image fitting on the screen. But the top of the image is

still not printing and the bottom 20% of the paper is blank. Any further

ideas?

Report · May 21, 2017

Suggest that you reset preferences.

In Editor, Expert tab, go to Edit>Preferences>General and look for this:

Report · May 21, 2017

I reset the preferences and relaunched the program. The picture is still being cut off about 10% at the top. Another 10 % is blank at the bottom.

Report · May 21, 2017

Further to above, if resetting global preferences to default does not fix it, have a look here:

In Editor, File>Print. In the dialog that opens, #2 Printer Settings. Click on "Change Settings". This brings up another dialog. Click on "Advanced Settings" to be sure that the printer is set up to Portrait orientation.

Report · May 21, 2017

It is set to Portrait orientation in Advanced settings.

Report · May 21, 2017

Hopefully someone will come along with other ideas.