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Acess to Install Elements 14 disabled?

New Here ,
Nov 01, 2021 Nov 01, 2021

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I am trying to re-install Elements 14 on my laptop.  I made sure to un-install properly (laptop was being upgraded), but I am now stuck on installing - I get as far as signing in to install & then I get the below.  Can't even close the window down.  When I had contacted support last night I had originally been told maybe it was too many verification requests & that it would reset within a couple of hours... This is nearly 24hrs later and still getting the same message! Would appreciate some help!Untitled.jpg

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Adobe Community Professional ,
Nov 01, 2021 Nov 01, 2021

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Please go to Adobe Customer Service (make sure to sign into your Adobe account first) and allow popups:
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

You may also be able to contact Adobe by phone:
https://helpx.adobe.com/contact/phone.html

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New Here ,
Nov 02, 2021 Nov 02, 2021

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I have tried to contact them for help & I've been told they can't do anything to help me as support is discontinued? 

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Adobe Community Professional ,
Nov 02, 2021 Nov 02, 2021

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