Activating PSE 2021 Serial Number Problem

New Here ,
Jan 25, 2021 Jan 25, 2021

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I purchase PSE 2021 and received a 24 digit serial number. When I go to activate after downloading 2021, I am asked for a 6 digit number? Where is the 6 digit number, or where can I activate with the 24 digit number? Why is this always so complicated?

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New Here , Jan 25, 2021 Jan 25, 2021
Solved my own problem. The screen asks for 6 blocks of digits, not 6 digits. Duh!

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New Here ,
Jan 25, 2021 Jan 25, 2021

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Solved my own problem. The screen asks for 6 blocks of digits, not 6 digits. Duh!

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Adobe Community Professional ,
Jan 25, 2021 Jan 25, 2021

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Hi @donmetznik,

Glad you got it all sorted 🙂

 

For anyone who reads this, the PSE serial numbers are 24 digits long and start with 1057.

https://helpx.adobe.com/photoshop-elements/kb/find-serial-number-elements.html

 

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[Moderator moved from Download & Install to Photoshop Elements.]

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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