Activation issue PSE14

[janv79501407]

Due to a crash I had to reinstall windows 10 and all other software, including Elements14. The good news is that everything is up and running again. The bad news is I can't activate Elements14 as it has reached the max number of activations. How can I reset or deactivate the softeware that has been lost due to the crash?

Thanks

[John T Smith]

When you have a non-functioning computer and can't deactivate a serial number

Be sure to ONLY ask for activation support to adjust your activation count

Serial number and activation support (non-Cloud) https://forums.adobe.com/thread/2041990