Serial numbers provided for 2022 photoshop elements and premiere elements purchased from adobe do not work for activation. Support useless and phone numbers to call just send you around in a circle with the same old answers solving nothing. Products downloaded fine and adobe had no problem accepting my money.
You need to contact Adobe directly for activation issues. Try again to reach them via phone or chat. Hopefully you will be directed to an agent who can help. . Be assertive, make clear that you do not require assistance with the software, just activation. If necessary, request to be connected to a supervisor.
Same problem as you have . A lot of difficulties to be able to contact Adobe. It would be much more efficient if Adobe could respond in writing to emails. I sent a first email with my email address and a second one by replying to the Adobe address that had sent me the serial numbers. Each time, no answer and referral in the maze of searches of a solution. In short, I was finally able to activate Photoshop. The problem: Adobe has released the serial number of Photoshop 2021 (and no Phtoshop 2022 purchased). While searching and by chance, I downloaded the 2021 version after entering in my Adobe account the serial numbers received for Photoshop 2021. I hope I was able to help other Internet users. I read now that the 2022 version has just been released. As I have bought the 2022 version, I suppose that Adobe will send new series n° and that I will be able to use the 2022 version?